According to Virginia Shea there are 10 core rules of netiquette.
Rule 1 is “Remember the Human” which calls on internet users to treat others as we want to be treated. Rule 10 reminds us “be forgiving of the other people’s mistakes.”
Sound advice on how to act towards others on the internet.
However, as I read through her other rules, I was disheartened to read her opinion on spelling and punctuation of internet users. Let me explain.
The Inclusiveness of the Internet
Cyberspace is a great place. It is open to all types of people. It includes all types of people, genders, sexes and ages. You can dance in Second Life even if you are sitting in a wheelchair at home. You can speak without others commenting on the fact you may be mute or deaf. The weight of wise words is accepted from the old and the young. Even the barrier between cultures fades as Google Translates allows us to read each other’s language.
The Internet is supposed to be the great leveler between all people right?
Actually, No.
The Internet Hates Bad Spellers and Bad Punctuators.
This is what Virginia Shea wrote as she explained how to make yourself look good on the internet.
“You will, however, be judged by the quality of your writing. For most people who choose to communicate online, this is an advantage; if they didn’t enjoy using the written word, they wouldn’t be there.”
So much for the inclusiveness of the internet. The National Institutes for Health in the United States estimates approximately 15% of the population has some form of Dyslexia. Forms of dyslexia can range from severe illiteracy to milder forms where individuals can read and write but have problems with mixing the letters up in words. According to the Center for Dyslexia, differences in the brain of dyslexics makes recognizing words difficult. It is a disorder that isn’t curable. However, many people have learned to compensate for their dyslexia; many even go on to be CEO’s and university professors.
Dyslexia and Netiquette
Given the statistics on dyslexia, is correcting someone else’s spelling and grammar appropriate, even if done in a private email? In my opinion no, its not.
Many dyslexics have written about their traumatic experiences of being screamed at for not being able to read or write properly. Alex Kocan recounts at Dyslexia-adult.com how he felt he was dumb, lazy, or stupid because he just couldn’t learn in school. Sylvia Moody, a psychologist author of Dyslexia in the Workplace, documents many emotional aspects associated with dyslexia in adults. Embarrassment, guilt, shame, and low-self esteem are common emotional scars left by dyslexia. Why would we ever want to dredge up such horrible feelings in someone else?
In my opinion, pointing out someone else’s spelling and grammar mistakes violates netiquette rules 1 and 10. What is implied in rule number 5, judging someone based on how they write on the Internet, is worse. It violates something bigger; it violates the inclusiveness and the spirit of the democratization of information, which is the heart of the Internet.
We need to remember the human on the other side of a post and forgive more freely the spelling mistakes of others. We have no way to know who the person is on the other side of the computer screen. He or she may be the most articulate intelligent person we would all seek to know outside of cyberspace. Don’t dismiss the value of someone just because they aren’t excellent spellers.
